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Privacy Policy

SHI is committed to ensure that your privacy is protected. The privacy policy applies to any website/ application & digital service of ours, explaining what information we collect and how we process it to safeguard your privacy.

What personal data do we collect and why do we collect it?

We collect your basic personal information to provide you with the best service and a personalised shopping experience. We gather this when you engage with us and use our services including but not limited to when you purchase products using our website, submit user generated reviews and interact on any social media functions or digital marketing platforms. We assure you that we do not use your personal details and information with any third parties.

Cookies

If you leave a review on our site you may opt to save your name and email address. These are for your convenience so that you do not have to fill in your details again when you revisit our website. These cookies last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for a short period of time, whereas, screen option cookies last for a longer duration. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third party cookies like analytics, allow us to serve you better.

Embedded content from other websites

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as it would in the parent website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking – your interaction with the embedded content if you have an account and are logged in to that particular website.

How long we retain your data

If you leave a review, the review and its metadata are retained indefinitely. This helps us recognize and approve any follow-up reviews automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except changing their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on our website, or have left reviews, you can request to remove any of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We have put in place electronic and managerial procedures designed to help prevent unauthorized access to the personal data collected online. These safeguards vary based on sensitivity of personal data we collect and store.

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